Toll amount owed is typically available within 7-10 business days of your trip. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Contact Us. Houston, TX 77040. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Published on: May 6, 2020. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { } Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Order your EZ TAG. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. . Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Job Description Collections Violations Dept. Experience in a law office, collections environment, or tax office preferred. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Users can even use credit cards to replenish their account. Phone Number. The information is transmitted to the Toll Operators Back Office or processing center. BancPass does not require a minimum balance be maintained. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. However you identify and whatever your background, we encourage you to apply today. Where are my transactions? Social . The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. preview. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. For questions about the Grand Parkway, . This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars | Dairy Ashford 1 shift and 3rd shifts are available. } They charged my account 2 times within the same minute . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Manage your account with automatic text reminders and the BancPass mobile app. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Saturday 8:00 AM to 4:30 PM. Love my recruiters & clients. Please check with other tolling agencies directly for questions about their policies and programs. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Learn more in our Cookie Policy. } Occasional ability to work extended hours to accommodate case load demands. to start. . You may also call 866-978-5061 during normal business hours. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. This position primarily operates in a professional office environment. } Customer Service Hours Please read this page for more information on HCTRA.org's language translation. The minimum reload amount is $15. It is now July 21, and still no transponders. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. if(typeof jQuery == 'undefined') { Where can I get my cash reloadable BancPass Toll Sticker? Are you logging into your TxTag account for the first time on our new website? BancPass and PlusPass does not work outside of those allotted states. background-color: #376d7d; By Travis_McGee . Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Discover which options are the fastest to get your customer service issues resolved.. You choose when and how much to replenish! if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Your real card info stays hidden. Referrals increase your chances of interviewing at Harris County by 2x. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. 281-875-EASY (3279) You may visit their website or send an . Haddington, Scotland, United Kingdom. You will be responsible for charges incurred up to the time that BancPass is notified. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Toll Operators have different rules, laws, and requirements for driving their roads. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Support Phone. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Prefer an automatic monthly subscription? Very caring. Replenish your account using cash or debit at a participating retailer. Everyone is always so nice and helpful when dealing with the staff at Resource. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Answering inbound calls and assisting callers with EZ Tag questions. Pay and Career. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. The staff responds very quickly and with details. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . How is the BancPass Toll Sticker program different from other toll tag programs?? 10 followers 10 connections. I dont want to contineue with the service . The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. established on your HCTRA.org log in. For example, if a User wants to reload $20, the User will be charged $22. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . } HCTRA Customer Service Closed Published on: February 15, 2021. for HCTRA (VEC)$15.75/hr. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. For roadside assistance, please . Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. I try to cancel by Phone but i cant make it TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Password reset instructions will be sent to your email address if it has an associated account. They found me something that really suited my personality and the type of work I like and they found it fast! Customer Service. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Join to view profile . padding: 0 20px 0 20px !important; - Leading role in building up and improving . Customer Service. Hilton Honors Number. Ability to speak effectively on the telephone. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Monthly statements allow you to view your account activity. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Does doxo process payments for all Harris County Toll Road Authority services? .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Ability to speak and type at the same time. Harris County Toll Road Authority. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. color: #fff; var __noconflict = true; Login - Harris County Toll Road Authority Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Reload using credit online or through the phone app. Available Seven Days a Week . Payments are free with a linked bank account. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. ENGLISH. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Verify to immediately update business information, respond to reviews, and more! Login. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Your Contact Information. Last Modified May 6, 2020. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { In addition to this page, follow us on Twitter to get the latest news and updates! 3,107,130 Active TxTags as of March 1, 2023. color: #203f48; 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Purchase your BancPass Toll Sticker online or at participating retailers. Please include the detailed page showing the license plate, time/location and toll amount. Chicago, Illinois. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. HCTRA - Violation Collections Department/Collections. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. You can try any of the methods below to contact EZ TAG. What If I have a violation or pay-by-mail notice in the mail? All Rights Reserved. Text message rates may apply. First, please verify that your account was in good-standing at the time of the invoice of violation. Harris County Toll Road Authority has 1.5 stars. Please click on the link to begin. Meeting daily, weekly, and monthly production objectives. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. And Use The Features That www hctra org login Offers On Their Portal. } No endorsement has been given nor is implied. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. You'll need to update your log-in credentials. color: #376d7d !important; 1st. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. https://wprod-m.hctra.org/TranslationDisclaimer#! You are about to be logged out due to inactivity. Place/answer phone calls to the customer answering EZ Tag questions. color: #fff; border-color: #376d7d; DONATE NOW! Never worry about a negative balance, violations, fines, or fees. } Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Login to your EZ TAG account. 1485. This Is How You Can Easily Access The www hctra org login. Simply call the customer service department at 866-978-5061. So, Ive pretty much given up. or by texting the word BALANCE to 866.978.5061. See all the best ways overall to get in contact with EZ TAG ASAP. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. BancPass users will be charged the electronic toll tag discounted rate. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. TxTag has launched a new website to make it even easier for you to manage your account. Very friendly employees easy to communicate with and have questions answered. I missed two days of work, but she was so nice to call me and check up on me. color: #376d7d; As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. .hmg-jb .apply-progress-bar li.active > a, The office staff are helpful, polite, encouraging. Join to view profile . Research owner contact information as needed. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. HCTRA cares about your comments & concerns. Please put the word VIOLATION on the subject line. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . 6538 South Frwy. Prepare and . /* only load jQuery if not present */ Ability to comply with office training requirements. Prior experience in a customer service-related role. This is an error with the Toll Operators billing system. .script("/js/multiple-select.js").wait() This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. color: #376d7d; Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Job Description & How to Apply Below. Howeveryou identify and whatever your background, we encourage you to apply today. 2023 Texas Department of Transportation. .hmg-jb a:hover, .hmg-jb a:focus { Visit Harris County Toll Road Authority Website. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Reported Issues: 4 Comments. Join to view profile Harris County Toll Road Authority . Open an account. Overview of CSC complaint handling. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. HCTRA Harris County Toll Road Authority. Were proud to be a part of the following organizations: There are currently no related jobs. I can't find my paper bill. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Can I find my bill online? Harris County Toll Road Authority United States employs 171 employees. var queue = $LAB Reach out to the HCTRA team using the information below. Please allow 24 hours for a customer service agent to respond to emails. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. No endorsement has been given nor is implied. Logos and other trademarks within this site are the property of their respective owners. To sign in, you'll first need to update your log-in credentials. If you need assistance, please contact Customer Service. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. } doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Click here If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Log in to manage your EZ TAG account. Resource Staffing s team has not let me down once with our staffing needs. TX San Antonio, TX. background-color: #376d7d; You can pay for a Toll Violation Invoice you received in the mail online. We have over 1,000,000 users and companies will listen to us. Developer: Harris County Toll Road Authority . You can unsubscribe from these emails at any time. I have a disabled vet plate or other plate that allows for free tolls? For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. .hmg-jb-panel-body { Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Unpaid tolls may result in additional fees and penalties, including issuance . Also note in the email your BancPass Toll Sticker number. . Business operations will resume Tuesday, January 19. Email Address. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Were only here for another ten days. 281-875-EASY (3279) Roadside Assistance. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Also Known as: HCTRA. Visit the Career Advice Hub to see tips on interviewing and resume writing. . Commute & Mass Transit and other bills can be paid at doxo. The latest review Lien release was posted on Sep 19, 2022. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason.