However, it turned out to be more of a great rip off since everything they told us was a lie. In addition to these serious issues, other problems noted, included: Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file Search Close. Then she had someone call me to close the deal. I was scammed in May 2018. How To Cancel Holiday Inn Club Vacations Timeshare? It is part of the Sunset World Company. - sunsetsales@sunset.com.mx. this is a site in teh USA who says they files a case. That was enough though. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. . We only recommend companies with high ratings and strong track records in the industry. Thanks. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. She added that the package is a great value, that it is transferable, and has no expiration date. They said this was a standard business practice in Mexico. Same happened to me in Playa del Carmen. Search. But opting out of some of these cookies may have an effect on your browsing experience. We use cookies to give you the best experience possible. Legitimate Companies that Buy Timeshares? This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. I'd rather just pay for the SUV rental and enjoy my vacation. We finally caved in and agreed to meet the last day that we were there. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. Hello I was scammed too. Were happy to help in any way we can. Possibly the attorney General also! That night I googled them and saw a lot of bad reviews about them . Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Any updates on this? They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Responding to a Complaint or Petition. I refused to proceed and insisted travel package detail. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. You may also end up having to pay hundreds or even thousands of dollars in fees. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Legitimate Exit Companies that Buy Timeshares? The whole thing is a rip off as far as I can tell and very stressful for anyone. The tour was nice, then came the HIGH pressure sales pitch. 77500. Absolutely outraged! Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. If a hurricane destroys the building, there is no required repair or fix. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I bought their package and regret it very much. I insisted that they email me the properties that are offering n the package as destinations. 1. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? Please visit this website (specially the video section) to know in detail how these companies operate. They have an office in Miami - which they do business from there. How To Get Out of a Timeshare with Grandview Las Vegas? Signed, This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Walking Away From Timeshare Maintenance Fees - Is It Smart? There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. I wish I had done some research about them. They just called my house. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. I can't begin to tell what a horrible experience it was. Our team couldnt find any proof that Sunset Group offers an official exit program. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. BIG MISTAKE! Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Go figure. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. I have been trying for months to speak with someone on the phone. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. For example, you could sell your timeshare privately on a resale website. 3. Never spoke to them before. Do not purchase a time share with this company. It was very overwhelming and confusing. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. We decided to fight this through our credit card companies. Travel & Vacations. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Weigh the pros and cons carefully before making a decision. A. How to Get Rid of Cancun Palace Resorts Timeshare? We wanted to leave several times, telling them that we were not interested but they wouldn't back off! This review was chosen algorithmically as the most valued customer feedback. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. The Judge overseeing this case is EDWARD NICHOLAS. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. This scammers has to stop. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. 5. . We were at this so called "90 minute presentation" for the entire day, almost 8 hours! We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. I want to thank all of you for your posts. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Our "VIP week" couldn't be booked at all. www.sunsetscam.com. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. If youre set on going the DIY route, know that it will likely be a long and difficult process. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. This scammers has to stop. Sunset World Resorts & Vacation Experiences - Scam and fraud! The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Update: Did get my money back from the credit card company, was sent to a collection agency. The presentation was very high-pressured and very distracting. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Never begin working with a company without first having everything written down in a legally binding contract. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 It does not guarantee any level of quality of the room. Eventually got the price down to something we thought we could actually afford. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. I wanted to see what they were required to provide to us in the contract. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. We are rather disgusted with Sunset and would like to chat with any/all about this. When I asked who is really the travel agency that I am paying to, they were vague about it. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. 2. There are no reviews yet. Her "closer" finally agreed to text me the details. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. How to Get Out of a Capital Vacations Timeshare? I feel Sorry for those who have suffered from this kind of scam. Another thing to keep in mind is that anything that sounds too good to be true probably is. Youre not the only one wanting to ditch their Sunset Group timeshare. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. How to Get Out of Raintree Vacation Club Timeshare? After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. There are other, more reputable companies out there that can help you cancel your timeshare contract. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. They are Unethical, dishonest and should be put out of business. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. The complaint has been investigated and resolved to the customers satisfaction. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. This is when we knew the postings on the Internet were so very true. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Jan 06, 2019 4:36 pm EST. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow If anyone has information on contacts I would appreciate the info. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We did so and provided proof of our claim. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. How To Get Out of a Hilton Grand Vacations Timeshare? Search. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR The company takes great pride in taking care of all your needs before, during, and after your stay. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. XChange is a subscription-based clearinghouse of state court information. Submit a complaint and get your issue resolved. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. How to get rid of Avalon Vacation Club Timeshare? We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. I'll keep you posted on how it turns out for us, but so far it is not looking good! 4. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. My wife and I had a bad experience with them also. I also sent registered letters immediately just to be sure and cover all angles. Answering a Complaint or Petition A scam is an illegal scheme designed to cheat you out of your money. 3. Are you surprised, you shouldn't be. BEWARE this is a scam. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it.