Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. If you dont need a seat assignment or checked bag, the savings could be worthwhile. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. LH has become one of the worst airlines in Europe. On neither leg did we have the seats I originally selected. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. My issue is this: If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. I go to the gate agent and ask for help. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. 20% of the group can be cancelled free of charge up to . I stopped flying LH many years ago. In such a case, you can change seats free of charge. Not worth it. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. A refund for this reason is not possible. and when leaving Germany they demand to see your entry stamp into the EU.. Then he looks at my boarding ticket and says, wait, I'm not even supposed to be here, go to another gate, 15 minute walk in another direction. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Submit an offer for your upgrade | Lufthansa Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? You can also book a hotel or a rental car directly, or even take out travel insurance. aisle or window. in Agent at Lufthansa. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. Atleast, i hdve decided not to travel by this airline. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. FAQ Seat Reservation | Austrian Airlines Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Never again! Lufthansa was a problem. They are operating in a very low level that is a significant liability to the Star Alliance. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Yes, I booked Lufthansa seats (United award) using the procedure outlined above -- get the Lufthansa confirmation number from your reservation on the United website, go on Lufthansa and select your seat. I will wait until tomorrow or so. On one occasion after asking for a supervisor we were told it was probably United's fault. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! more, You seem to have JavaScript disabled. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. aisle seat, window seat, seat with more legroom). I flew with them last month for the first time. Has anyone had a similar experience? The only thing I dont blame them for is their current business class product. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! Vueling flight booked via British Airways - luggage query 6:52 pm. How can such an airline still have such a loyal following. Never again. Seat reservations after booking You can still reserve a seat even after you have booked your flight. LH seems to have given up any pretention to remain a high quality airline. Time to leave star alliance and seek for better options. Re: Lufthansa seat reservations are not possible on this flight. (From economy to premium economy). Luft was my go to European airline but teutonic idiocy is obvious here. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. It was the first time I ever had a panic attack on a flight from claustrophobia. Please choose one of the following authentication options. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. I picked our seats and were given our boarding passes the next day at the airport. Lufthansa Allegris business class - Seat. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. CarolGreat story. I do. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Regardless of whether you prefer windows, aisle or more legroom, Lufthansa seat reservation gives you the option of reserving seats for you and your fellow travelers in advance or of choosing your preferred seats at check-in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Lufthansa To Charge For Seat Selection On Economy Light Tickets You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Nothing less, nothing more. What if one refuses to do so? Service and perks were mediocre at best. At the gate, it was a madhouse as many others (all?) Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. The A350s will have three suites with up to four seats each. Passengers who are HON Circle Members (excl. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Manage individual bookings. I ask him for his supervisor. Using your booking code you have access to all your flights. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. This post has been removed at the author's request. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Now I make sure to note the relevant page when they make the I can't find your stamp claim. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. How to Avoid Paying Airline Seat Fees - Cheap Flights & Airline Tickets 2.1. You can then book or change your place here. First off, there is a strike at German Airports today. Because you need your AC confirmation number. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. : 0 800 - 83 84 267. I flew Eco light last week from LAX to FRA and Im Hey there, Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . I would bet that Lufthansa's competitors in this market also charge similar fees. If they apply this to SEN, I will try hard to avoid LH wherever possible. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. All Lufthansa flights have been cancelled. Once you have the PNR for the operating (ta && ta.queueForLoad ? RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. airlines - Seat selection when using online booking sites - Travel Yes, Lufthansa Express Rail includes an advance seat reservation. Seat . Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. What more can you ask for? Incredible. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. The group is . Shame on you Luftansa ! SAS cancelling Japan flights 5:54 pm. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. I will not do this again. You can also update your saved preferences, contact and frequent flyer details at any time. B) Why are you not refunding them when you change their seats ? Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. How and when can I reserve my preferred seat? In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Cheap Flights, Airline Tickets & Airfare Deals | KAYAK You never know what it will be. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. This topic has been closed to new posts due to inactivity. Thanks Lufthansa. I guess those passengers either don't care or they don't feel the same about LH being racists :), But can you still get a kosher meal on request?! You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. At SFO United said I have to see the check reservation as a status customer and benefit from automated check-in. As Lufthansa described this option up until now: Lufthansa was a problem. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. Was very happy with this flight 9 years ago. In addition, you can enter passport and . Most German I know prefer to fly Easyjet. 6 years ago. Do LH or Star elites get to avoid this fee? Hard to believe that. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. Help with Scoot booking 5:28 pm. Reminder Wake up call. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Lufthansa Airlines1(844) 822-0538Ticket Reservation Number I picked seats on Lufthansa and every time I checked, they still showed up. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. We got horrible seats and they were so small and close together, I cannot see how that was even humane. I can see the seating part of the interface, but the link to change seats is gone. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. View and manage flight | Lufthansa Please note that the name must be identical to the name on the flight booking. Lufthansa is no longer 5-Star airline!!! Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. No. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. The contract comes into effect with the electronic confirmation of the booking. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. I take a photo of his badge and he TELLS ME delete it or I will call the police. When does the Skytrax rating get updated? You can find out more about which cookies we are using or switch them off in settings. Advance seat reservation | Lufthansa Also, there are negotiations scheduled on the 2/22-23. 7. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. Some of these are linked to specific airlines. She came back. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. https://www.lufthansa.com/de/de/Sitzplatzreservierung. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. #flyingwhilejewish. If a flight itinerary is changed by Lufthansa, e.g. Airlibe management should review this situation and take corrective action to restore the glory. An advance seat reservation only applies per flight segment. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. So it doesn't affect your scenario at all. dont follow the news when it comes to LH and Jews. To use our mobile site, please enable JavaScript. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. I recently flew to Frankfurt and was happy to chose a seat at checkin. He refuses. Pretty soon, they should all be wearing Black Shirts and a Swastika. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? Klm is was miles and more ahead ,(excuse the pun). You do not meet the conditions for sitting in an emergency exit row. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. If they don't go well there very well could be another strike. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. But strangely only at FRA. Passengers enjoy AC power outlets for charging devices and on-demand TV. I don't know What happens if you can't produce an entry stamp? I am tall and not thin so a center seat really isn't fun. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. You can only switch your seat to another seat or at a lower price. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. So, in sfo I hoped to choose at the airport. You are willing to provide assistance in the unlikely event of an emergency. Per Lufthansa website. Lufthansa Booking +1830299 (3190 . Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Isnt the stamp something they find on their own when they flip through you passport when you depart? When online check-in is possible for departures from Bangalore (check LH's . Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? My return didnt! Some of these seats are located in the emergency exit rows. Easily compare prices for carriers, arrival and departure dates, airplane cabin class, and more when you book with Expedia. Payment flexibility Book now, pay later. You can also book a hotel or a rental car directly, or even take out travel insurance. Have connected through MUC a few times from non -Schengen countries and no issues at all. This is taking profit at the expense of customers. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. Not being frequent plane travelers we thought this was prudent.. We should be OK strike wise. Ended up in a middle seat in row 50. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. Likes: 0. Each time the agent reinstated our seats and claimed to associate them with our United reservation. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Never understood how seat reservations are lost. Lufthansa airline completely ignored all the information presented to them. Book a flight and redeem miles | Miles & More I always checked in . FRA too has become a joke, worse than CDG. Please note the following special conditions in such cases. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the Lufthansa is an embarrassment to Germany and the Star Alliance. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. The flight reservation is confirmed (no waiting list bookings). After checking again,they told me no, they see the payment but it is now too late. Generally the 3 flights/day on the FRA-TLV routes are full. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. It is usually labeled "Airline Reference Code" or something like that. I'm still peeved that they want $50 per seat to select a seat in premium economy. Booked on United with codes share to Europe/No seat reservation allowed Who cares to fly with these racists anymore? Welcome to Ryanair no 2. They keep you in Germany forever? They position LH as premium, yet create these ridiculous light fares. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . Turkish does the same. About 12 years ago, I bought flights on Delta that put me on Air France iron. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. They changed our seats! I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? Somebody needs to take a look at Lufthansa operations in Frankfurt. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. This website uses the following additional cookies: (List the cookies that you are using on the website here.). Passengers requiring wheelchairs | Lufthansa Book your preferred seat when booking your flight. Last night, I noticed that my seats are missing again! In the past when I have had the misfortune to fly Lufthansa in economy, I have been able to pay the seat fees in Euros by calling in. I think you're jumping the gun here when assuming the worst. Using your booking code you have access to all your flights. The Lufthansa Reservation Number is +1818^483^0820. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. Selecting seats on Star Alliance partners booked on United award miles You have successfully joined our subscriber list. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . Fees already paid will not be refunded. Let us know in the comments! Lufthansa seat reservations are not possible on this flight Lufthansa Gets Punitive With Economy Light Seat Assignments Advance seat reservation | Lufthansa I had to pay $70 to ensure a seat with my husband. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. On the plane it was obvious that there were many open economy seats. I will not travel Lufthansa next time seat selection policy is totally wrong. Booked on United, connecting in Munich to Lufthansa. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. After 1.5 hrs. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. I will avoid Lufthansa in the future as much as possible. Lufthansa seat reservations are not possible on this flight