Find your local office: See what services and offers are available in your area. If you continue to use this site we will assume that you are happy with it. BBB accredited since 8/21/2019. Data Provided by Refinitiv. It was covered under my Service contract. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Had our heat back in no time. Robinson Pump Service Ltd. joined the Petroservice family. The finished basement smell terrible as well. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. He is also pleasant, helpful and willing to answer questions. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. All backed by around-the-clock That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! How do I know I can trust these reviews about Petro? I also was given a $125 credit as a new customer. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. 2023 Petro Home Services. Petro Holdings, Inc. operates as a holding company. Disclaimer. I am an unhappy customer and I know I have choices and using this company is my worst choice. They are professional. Clear price gouging. round. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . They called at 2 and said they couldn't make it. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Please potential customer of Petro do not use this company. We're the only name you need to know for all your heating, cooling and other home comfort. No, Petro Home Services does not offer eco-friendly accreditations. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . This was the ceiling price we were quoted in summer 2022. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. K.W. We offer everything from equipment installation, to repairs and replacements. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. For more information about reviews on ConsumerAffairs.com please visit our We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Petro Home Services | Reviews | Better Business Bureau Profile Call 888.735.5651 to join our family and learn more about services. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Petro Home Services (petrohomesvcs) - Profile | Pinterest In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Find your local office: See what services and offers are available in your area. I have no hesitation using them again. All Rights Reserved. And that's the Petro promise. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. service and support that you can rely on in any weather! BBB Business Profiles are subject to change at any time. PETRO OIL YOU ARE NON TRUSTWORTHY.. Petro Holdings Inc - Company Profile and News - Bloomberg Markets Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Put $0 down on the latest energy-efficient systems. The company delivered oil even though there was lots of snow. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. I was instead met with rude remarks and no solution. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. STAR GAS ANNOUNCES SEVEN ACQUISITIONS See BBB rating, reviews, complaints, request a quote & more. When autocomplete results are available use up and down arrows to review and enter to select. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Fantastic! If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Petro Holdings . Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". No, Petro Home Services does not offer free project estimates. PETRO HOME SERVICES - 15 Reviews - Yelp They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Petro Home Services Reviews - Southampton, PA | Angi A link has directed you to this review. However, oil kept leaking from the boiler since his "repair" 3 months ago. Profile - Petro Star STAR GAS ANNOUNCES SEVEN ACQUISITIONS | Star Group, L.P. Working at Petro Home Services: 186 Reviews | Indeed.com Put $0 down on the latest energy-efficient systems. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Put $0 down on the latest energy-efficient systems. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. expression. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Stewart is an expert at this and he has an amazing amount of knowledge. Petroleum Services Ltd. joined the Petroservice team in August 2019. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. The technicians were professional. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). I have not heard from him yet. PERIOD. They need to have a more competitive price. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Enjoy reading our tips and recommendations. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Petro served my tenant. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Was suppose to show up this morning and no show again. Well guide you through the process. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Yes, Petro Home Services offers warranties. Service call was under contract so no charge for the call. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Petro sells you a worthless service contract. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Worst company if you need customer service. Why does my dog like to lay on my side of the bed? A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. A discussion about the tax policy because it was a permanent fixture not a repair. Petro = petroleum gasoline. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro Service Limited is pleased to welcome K.W. Don't renew your contract with Petro. First time home buyer, first time using oil boiler based baseboard heating. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Petro Home Services Jobs & Careers - 41 Open Positions I left them in December and went with another energy group. Regards, Petro Home Services. Called later to let me know they were not coming. fix it quickly, which we really appreciated with outside temperatures so low. That's peace of mind. Not only was he courteous and very knowledgeable about the problem, but he was also able to Petro Home Services. Contact Petro | Petro heating oil, AC and total home comfort services I emailed to the email address appeared on the new customer solicitation letter. Petro Holdings serves customers throughout the United States. Unsubscribe easily. Petro Home Services is America's #1 home heating oil and total comfort services provider. indoor air quality, and more to improve your lifestyle. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Questions and Answers about Petro Home Services CEO - Indeed When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Exceeded my expectations! Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Get oil when you need them without contract. Did not rush. They're reliable. They have not kept their word and they care nothing about the time they make you wait. Get buying tips about Utility Companies delivered to your inbox. And that's the Petro promise. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. You wait up to an hour to talk to anyone on the phone. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. They called at 2:30, said they had one stop before me and would be here around 3:30. . Petro Home Services International Association of Better Business Bureaus. They were competitive in cost and did an excellent job. History. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. That's peace of mind. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. We value your privacy. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. That's the Petro promise. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. are looking for before you even pick up the phone. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. 7 Where are the petrol stations owned by Shell? BBB Business Profiles may not be reproduced for sales or promotional purposes. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us I am very happy I chose Petro Home Services. For example, in February, the cost was $3.20, and in October, it was only $2.90. I used Petro Heating and Air Conditioning Services to fix something. Petro staff is always courteous, professional and does the job right the first time. I left the company. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Who are the largest shareholders of Petro Canada? Sign up to receive our free weekly newsletter. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Star Gas Partners LP said that another reason for Petro's financial difficulties . Customer Reviews are not used in the calculation of BBB Rating. $60K-$65K Per Year (Employer est.) Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Home heating oil and propane services. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Customer Service Supervisor. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. This business is in an industry that may require professional licensing, bonding or registration. Is Petro a gas or oil? Home services resources and FAQs. - Petro $38.21 Per Hour (Employer est.) Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Petro Home Services. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Maybe I need a better home address. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They arrived on time and performed great. Their delivery was on time. 11/27/2018. How could it be ok before and then not after. Home Services in Phoenix, AZ. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. I had to call every time to get it. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. All Rights Reserved. Our experts make it their mission to understand your home and the people in it. No, Petro Home Services does not offer a senior discount. Company said definitely in 2 days and broke that also. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. This company tells you everything that makes one feel using this company will be the right choice. Find your local office: See what services and offers are available in your area. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco.
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