Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. This refers to the various levels of ticket types on offer; e.g. No, we cannot refund the additional charge for the Refundable tickets. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. You can find information on how to access your Mobile Membership through the AFL Live App here. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Check you can log in and have your passwords ready. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes. You must allow adequate time for collection or delivery of tickets. How do I arrange for a new membership card to be sent out? Terms & Conditions of Sale | Ticketek Australia After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. How to resell a Ticketek ticket - Tixel Blog Ticketek Gift Vouchers are valid for 18 months from their date of purchase. Will the Mobile Ticket scanners at venues work through phone covers? You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. The website only allows one invitee from a group to purchase at a time. iPad, tablet PC, laptop) to gain entry to an event? You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". You will get an error message if you enter the Voucher ID incorrectly. However, some events will have unreserved seating where it is first in, best seats. Tour dates Ticketek is selling for the following venues only. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 The term including when used in these Terms and Conditions is not a term of limitation. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Are Refundable tickets available through Ticketek Marketplace? Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. General Admission seating is subject to availability, and information for each game will be released the week off on our website here. When attending the event ensure you can present your card on request. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. Member Ticket Redemption Information | Adelaide Football Club ezyTicket - your ticket is emailed to you in PDF format. FAQs | NZC FAQs 2023 | AFL Membership Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. chevron_left. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. How do I find out the expiry date of my Ticketek Gift Voucher? Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Limitations on number of tickets purchased. How do I add my mobile tickets to the Ticket Wallet? You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Can I use a device larger than a mobile phone (e.g. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Ticketek Terms and Conditions of Sale. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. Discover New Events. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. endobj Methods of collection and/or delivery will be available when choosing your collection/delivery details. There are many ways you can redeem your Ticketek Gift Voucher. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. <> There are so many people queued up outside the MCG, waiting to get in. Accept the Ts&Cs and "Submit" 9. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Print this PDF as this will be your access to the event. Seating/Section FAQs - Ticketek Australia Ticketek Australia Questions | ProductReview.com.au Please note that there will be large wait times on the phone when dining tickets go on sale. For security purposes, you must still enter your password when purchasing or updating your account details. If there is no connectivity at the venue, can Passbook tickets still be accessed? Ticketek's Group Bookingscan help you plan your next excursion. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. If this does not answer your queries, our friendly team will be happy to assist. Some pages may contain a virtual tour and a seating map for that venue. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. You will receive an Order Confirmation via email immediately. Sign In Join today Please note: AFL House is currently closed to the public. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). What does General Admission (GA) mean? However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Why does Ticketek want to access my Facebook details? Members who renew their membership prior to January 29th will receive their cards in February before the season starts. There are over 20 circumstances you may request a refund. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. My Ticketek; Gift Vouchers; The Ticketmaster accessible bookings team is available 9:00 AM 5:00 PM AEST 7 days a week and forms should be completed as early as possible and at least 24 hours prior to the event. Ticketek will use reasonable efforts to notify you of such action. Once you have selected your ticket(s), there is a time limit of. RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne! If your session time expires, you will receive a notification and will be required to access the site again. Restricted view refers to seats that have restricted viewing of the stage or event. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. If you do not receive your club of support pack please contact the club directly. The live event ticketing, data and analytics company will also provide its ticketing technology, CRM, marketing and analytics platform, which will be supported by . Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. How do I redeem my Ticketek Gift Voucher? Where can I get more information about privacy for Friend Spotter? Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. How do I add my mobile tickets to my Ticket Wallet? If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. In most cases, a GA ticket is a standing floor ticket. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. St Kilda v Essendon tickets | Melbourne Cricket Ground | Ticketek Australia If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. When you book online you cannot choose the location of your seat. The obstruction varies in different venues. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. The MCG does apply an additional transaction fee. There are no guarantees. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Gift Vouchers can also come in pdf format, which can be printed. The AFL Reserve is within the Shane Warne Stand at the MCG, and on the wing towards the Harbour Esplanade at Marvel Stadium. Are Refundable tickets offered on Gift Voucher sales? You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Guest passes are subject to availability, and information on guest pass availability can be found on our website here. 1 0 obj Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. What will happen if the barcode is sent to a non-smartphone? Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Will mobile tickets be removed from the Ticket Wallet after an event? Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. CONCESSION & JUNIOR POLICIES Concession Policy A person must have the appropriate form of concession to purchase a concession ticket. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Make sure the backlight on your phone is set nice and bright. To purchase more than one set of tickets to multiple events, click on the. Who is entitled to a concession or child ticket? How long are Ticketek Gift Vouchers valid for? For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. You are responsible for knowing the contact details of all attendees in your group. Check your billing and account details. Request details from Ticketek when booking your ticket. You may be required to submit to a search of your person and/or possessions before entering the event. All members will have access to buy at the same time. No, Ticketek Gift Vouchers are not reloadable. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Your region is identified by your IP address. Ticketek AU - Apps on Google Play What are the terms of concession tickets? Don't worry though, until you finalise your purchase the value will remain on your voucher. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. If you're not signed in already, you'll be asked to sign in (or register) now. Upload your ticket. Can I purchase tickets through the mobile site? https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Can I request a refund if I accidentally selected the Refundable tickets option? During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. This can be accessed using the 'Share and Save' button on the mobile ticket. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. What happens if I purchase multiple tickets and haven't received them all? We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. 2 0 obj To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. How do I save my credit or debit card details? Refunds must be requested no more than 60 days after the event date. Enter the required information in the fields provided. Can event notifications and location services be turned off from the Ticketek app? Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. No, the credit card pre-fill feature simply gives you the option to save your card details. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the "Site"). AFL Membership will provide match-specific information about the ticket redemption process prior to each game. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. My Ticketek Gift Voucher has no Voucher ID? Where do I redeem my Ticketek Gift Voucher? endobj Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. You will need to provide some form of ID so that staff can access your Ticketek account details. When can I request a refund if I have purchased Refundable tickets? Do I need to be logged in to see 'My Events' and if so how do I know? Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Held seats are sold on a first-in basis. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. How do I unsubscribe from My Ticketek emails? If your location is not recognised, National content will be displayed. Ensure your contact and personal details are correct. Find out more about. Please note there maybe no replacement for General Admission tickets. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.
Wordle Archive 1 Answer, Robert Thompson Recent Photo, Boston Advantage Premier Roster, Boston Advantage Premier Roster, Articles W