Ticketek is selling for the following venues only. Three years after buying multiple tickets for a cancelled concert I still havent received a refund. Never ever again. On-top of that you cant call anyone to purchase ticketsTerrible. Check to see if they have an online lodge system. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. But the thing is, they didn't. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Ive forgotten my password/My password has expired. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. Refundable tickets via tiketek not refundable? : r/sydney When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. Easy as. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. Where the examination is being provided by a commercial business (not by an educational board). All Theatres and productions and sporting events should seek alternative partners. If there is a financial failure of any Transport provider. Sell tickets directly from your Ticketek Account. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Proof that the passport has been reported to and cancelled by your Government Agency. I reported the scam to my credit card provider! Worst website and app I have ever used!!! We also ensure all reviews are published without moderation. Everybody else looks like a paedo. The term "refundable" has a commonly understood interpretation and I would seriously question whether Ticketek's definition, and enforcement, fits within that. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. I tried calling, emailing before the show, had I had a response we would have made the show. (Receipt required for Doctors note refund up to $100 or equivalent). Fire A report from the fire service and/or police. Any temporary relocation for work must be for a period of at least 3 months. Sell Ticketek tickets | Tixel It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. I couldn't return to where I was, no progress, the booking system repeated itself, etc. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. They stole my money too. We use dedicated people and clever technology to safeguard our platform. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. Where You are the business owner or registered Director, or a member of Your family is. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. They do but its retarded. Hopeless website. failed the examination previously and had to re-sit. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. NEVER NEVER again. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. A copy of the letter requiring Jury Service. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Are there any age restrictions enforced on my event? Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for a refund. Ticketek Australia | ProductReview.com.au What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. I have been linked to your site from Ticketek.co.nz. Youmade an unsuccessful request for annual leave for the date of theBooking. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. I paid the additional cost in checkout for refundable tickets. For many, international travel is back on the cards. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. An incident number or report from the Police or relevant traffic authority. A copy of the letter requiring Jury Service. Here are 8 tips for writing great reviews. Ticketek refunds, the true facts - The Vigilante News Emergency Services Police, Fire and Rescue Service or other Emergency Services. Instead I was sent the PDF email after the show. This is not an insurance policy. ProductReview.com.au has affiliate partnerships. PDF Ticket & Entry Conditions Why is the price displayed on my ticket different to what I paid? Attendance at business meetings and business travel. Sell tickets directly from your Ticketek Account. Privacy (data erasure request) Immediate household persons living together at the same permanent address. Safe, Fast and Verified Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Adverse weather with no Government Agency warnings not to travel. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. ve out any inforation, for heavens sake when its given as a gift how are you supposed to give information you simply dont have acsess too??? Are Refundable tickets available through Ticketek Marketplace? Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. . No way to recover tickets. So thanks very much! Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions Where you cannot provide evidence that the person affected is within the. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. I received an error message after purchasing tickets. Attend participate in, take part in, use, or be present at. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. In event of a Refund Application the English language version shall be the basis of settlement. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Ticketmaster Resale | ProductReview.com.au Absolutely appealing customer service!!!!! A copy of the travel warning from the Government Agency. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Ticketek - Refundable It goes against our guidelines to offer incentives for reviews. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. I was certainly given the runaround by others who I had dealt with. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Wife tested positive on 13th. Then I looked on Trustpilot at their reviews and really started to worry! Why does Ticketek Marketplace charge fees? Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Simply do not try to contact them in any way shape or form.Worst customer service. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Emergency Services Police, Fire and Rescue Service or other Emergency Services. They agreed I shoudl get a refund, then asked for my account details for the refund. Ticketek Australia Reviews | Read Customer Service Reviews of premier confirmation or our website for contact details. Finally got an answer from them when I contacted fair trading to help. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! I would and do prefer not to use their services. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. What should I do? I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Would I ever get the tickets! Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. In event of a Refund Application the English language version shall be the basis of settlement. 2023 ProductReview.com.au Pty. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Automatic Refunds I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Please also read the General Conditions of Refund. I will never purchase anything with you again. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. How did this happen? Ticketek Marketplace - Buy and Sell Tickets Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Presented by: Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. I got tickets to a concert from ticketek that got cancelled of covid. Any temporary relocation for work must be for a period of at least 3 months. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Ticketek Marketplace (marketplace.ticketek.com.au). Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. As it got closer to Christmas I started to worry, as they were to be presents. Doors Open: 5:00pm If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. What a disgrace!! For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. Please also read the General Conditions of Refund. You may also wish to resell your tickets if you cannot use them. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Create an account to follow your favorite communities and start taking part in conversations. They will do anything to hide from you. Voluntary relocation or where you are changing employer for a new role.
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