I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Hilton Head Island boasts natural beauty along with a playground of outdoor activities. All of the lies, promises, and representations are part of the scam. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Featured review. Promotional discounts and offers may not apply to all properties. Taxes, additional fees and charges may apply. We arrived at 9am along with dozens of other potential buyers. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! The complaint has been investigated and resolved to the customers satisfaction. My dad had this happen and he called them and said he was not paying anothe dime. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Fla. Occidental Vacation Club Review: Barcelo/occidental vacation club is a Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Must call to book. Just went through a similar situation as you. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Also publication TIMESHARING TODAY. Is this Your Business? This is a massive operation I thought. I am still suffering with cancer issues and cannot pay my medical bills. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Etc. Good luck! Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Not to mention, timeshare resale scams can target owners in need of relief. Weeks Float . Desired outcome: Vacation Club membership. We tried to fight it at that time, but we had signed a contractual agreement. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. and I fell for it. VSI the company that supposedly sells your previous timeshare is also irreputable. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. In We purchased a 3000 point timeshare for $12, 500 from Palmera The latest review amount billed was posted on Feb 28, 2023. Learn More. Save. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? My points being correct. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Reviews are most valuable when they are original and unbiased. The letter I sent via fedex was received by someone at PCV this morning. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Contributions should be travel related. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. This is the version of our website addressed to speakers of English in the United States. Offers void where prohibited by law. The latest complaint timeshare fraud was resolved on Aug 04, 2017. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Click here to get notifications about new complaints of Palmera Vacation Club. Use this comments board to leave complaints and reviews about Palmera Vacation Club. I'm tired of the lies. an attorney but they refused to negotiate with him. They never answer our calls I but 5000.points and paid $2000. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Who do I contact? Others, however, ask you to pay big up front for some promised future benefit. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . A timeshare is not what you may think it is. Resolution Sought This business is not a member of Business Consumer Alliance. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Scam Clue 2: A promotion claiming youve won something. I just want out. available to us. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Usage Type Annual . Barcelo/occidental vacation club is a rip off. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Click here to explore the Palmera Portfolio. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Palmera Vacation Club ranks 198 of 1943 in Real Estate category. | You wont have to exchange your vacation week or points. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Write reviews, ask and respond to questions, I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Nothing that the salesman presented to us was true. When I called the number on the email, it took me to an automated service. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Check the complaint history, rating and reviews on this company. Argentina Australia Belgi (Nederlands) Belgique (Franais) No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We paid cash, so we don't have that leverage. We told him flat-out during the tour that we are not interested. To be updated with all the latest news, offers and special announcements. Most real companies would take the time..will see where it goes. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. After all, it's not their money but yours. RCI, LLC is not responsible for any activities or services provided third party providers. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Exchange: CST: 2046555-50. I got a call in January. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Feb 28, 2023 7:27 pm EST. get quotes and more. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. File a complaint. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? We want you to share your story, with both the good and the not-so-good. All content should be genuine and unique to the guest. Contacts:There are no additional contacts. I have tried multiple times and never receive a response from the request. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Our records indicate the company failed to respond to the one complaint brought to its attention. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. If you enjoy the TUG website/forums or found value in the information you learned from TUG. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Palmera Vacation Club Members Association, Inc. We asked plenty of questions, figuring 4 heads were better than 2. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. In reality, timeshares are not bad. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Scam Clue 5: A promotion that poses as an investment. Who do I contact??? So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We did not need Palmera without this. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. The BBB has this "company" graded an F with a multitude of unresolved complaints. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. You can call member services, leave messages and never get a call back. Interested in Palmera Vacation Club? If I were you I'd get out of there as quick as you can. I submitted a certified letter to the company with no response. We didn't start to look into it more until we got home Sunday night. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. At this point I am willing to let them keep the money they sham me out of. He was not up front at all. Palmera Vacation Club: Reviews, Complaints, Customer Claims showed us were significantly less than what was actually Take a screenshot from the USPS and FedEx tracking that it arrived. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). RCI and related marks are registered trademarks and/or service marks in the United States and internationally. What is the cost??? The trading power we were supposed to have with RCI was incorrect. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Palmera Vacation Club - Complaints Board And can't book anything. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. File Complaint Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) No response. They think all they have to do is change their name or change management companies and people won't find out. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. I did this for over an hour. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Barcelo bought out Occidental right . The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. You are using an out of date browser. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Copyright 2020 Business Consumer Alliance All Rights Reserved. I am old and cannot afford to pay for this time share. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Copyright 2020 Business Consumer Alliance All Rights Reserved. Everything you need for a luxurious relaxing vacation. They sat us down with our salesman in a large room. Palmera Vacation Club ratings, reviews and complaints - Time Shares Read Also: Sailboat Vacations In The Caribbean. Like all the other complaints prior to me. Mr sheldon kept on with his attack he threaten to f- up our credit. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? All-Inclusive resorts may charge a mandatory all-inclusive fee. The travel prices the salesman We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! BBB Business Profiles may not be reproduced for sales or promotional purposes. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Your contribution should be yours. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Working hours Sun 9:00 am - 5:00 pm and told them we wanted to cancel the contract or they could After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Click here to explore the Palmera Portfolio. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. She gets rude too and tells us she guesses we just like to waste all of our money. Promotional discounts and offers may not apply to all properties. true. Desired outcome: We bought 3,000 points for around $13K. Sounds like your bases are covered. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. I called the number they gave me three times to cancel the contract but no one answered. incorrect. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Our credit is being held hostage by Palmera Time Share. We bought 3,000 points for around $13K. Get direct access to Palmera Vacation Club through official links provided below. After checking in we were paired up with the salesman. I am thankful that the only financial information I gave was our credit card. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Perhaps, the finest resort community along the Atlantic Coastline. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums JavaScript is disabled. In Share your photos and videos with others to prove the truth of your words. They promised it would be sold in 3. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. We purchased a timeshare with Palmera. No. get quotes and more. Already have an account? One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Sign up for free now, Sign up for free to participate on the website. Hawaii Seller of Travel Reg. Palmera Vacation Club - Timeshares / Vacation Rentals Forum After purchasing, I was told to just click Book Me and schedule my trip. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives 'unethical behavior' I was verbally abused and threatened by staff member. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Help please. Please be wary when you go on this tour. BBB is here to help. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. We were lucky and did not fall for their lies (in 2011). Box 7602, Hilton Head Island, SC 29938. 602560941. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Submit a complaint and get your issue resolved. This post has been removed at the author's request. How much do you spend normally on your hotel? Palmera Vacation Club. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". I would also send a copy via USPS certified mail with tracking today. Nothing that the salesman presented to us was And we prefer to vacation by ourselves instead of as a group. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! 2023 RCI, LLC. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. All we ask is that you follow a few simple guidelines. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Book by 8/15 for travel through 12/15/22. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Bath 2 . All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Theyre selling pie in the sky, and Marie Callender is better at making pies. Sign up for free now, Sign up for free to participate on the website. This was a hassle no doubt. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I am respectfully asking for a rapid response. These vacations are limited. Live 5 Investigates: Dozens of complaints filed against local vacation In fact, about 85% of timeshare owners love their brand or resort. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Search Page General | SellMyTimeshareNow A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. OMG!!! Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Here it is a year and 1 maintenance fee later, no bye bye timeshare. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Does anyone else have experience with this and any advice? BCA has no information regarding government actions at this time. We returned Still no return calls. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Scam Clue 4: A promotion demanding that you act now or lose the deal. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. With points, you have the utmost flexibility with booking trips where and when you want. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). No travel service of real value is ever free. At least I can dispute the credit card charges. RCI, LLC.
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