We ve turned it off for now. Sesrs Kenmore Elite 2018 failed compressor & electronics board. I have a Kenmore Elite refrigerator bought 3 years ago. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. We bought a Kenmore Elite refrigerator in June of 2015 . Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. At $2500+ Supposedly elite refrigerator. LG needs to be investigated thoroughly. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. We purchased this item from Sears 5/2017. Model 795.7133.410. Ridiculous!!! SAME STORY! Wonder why they are going out of business.hmmm. For labor. I am extremely unhappy. What scam on the American Consumer this has become. After several attempts I finally got in touch with Sears Home Repair. No one will touch LG! We have basic fridges 20-30 years old in the break rooms at work! I was then advised to go to Schedular chat on Monday. We did not buy the extended warranty. I called Sears and they couldn't get out until Jan 12th so i called a local company. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Supposed had a ten year warranty. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Kenmore Elite Refrigerator Diagnostic Mode? (Let's Find Out) I am not sure what the point to all these complaints if we can't get anyone to listen. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. I was never notified about them class action suit against them but fully intend to look into it. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! The refrigerator stopped working. There has been multiple recalls, lawsuits etc for years. Is this covered under the recall? At these prices augh. Trying to recoup the cost paid for labor and food lost. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Shop Kenmore. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Frustrating no accountability. Model # 795.79044.310. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Step 5: Add Refrigerant. However in less than two years the compressor died on our new expensive Kenmore elite. Repair app in 2wks. I can not pay another 500 to 1000 dollars. To repair is $1000 even though Sears only warrants the compressor. Purchased in 2018. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. !.411 and. Compatible Model Numbers: Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S, 3 Pack - Fresh. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. By August 2020 developed a noise. It's a LEMON! I went thru cleaning vents in back, resetting Refrig per instructions. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. You can see by looking online about the failures over and over again. Serial #811kr00668. I was sent to the recall group to check if this model was covered. Compressor went. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. AVOID BUYING LG products. I never received a recall notice or anything. If not, are there other class actions to join? After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. i went to LG's FB site and posted about my failed Kenmore Elite fridge. We purchased it again the following year, and again. The water has ruined my floor wood cabinet molding.Food does not freeze properly. The Sears repair man did not show up until around 6pm. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. In May 2019 the compressor leaked out all the Freon. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. All of the food in the freezer has thawed out and there is no cooling going on. Can't seem to find how to get parts or service. I have notified LG and called every repair person with about 50 miles. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. I had an independent appliance repairman come on Sunday September 9, 2018. I purchased a Kenmore Elite refrigerator in November of 2015. Its frustrating because the English of the people we spoke with is not very good. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . We tried cleaning the coils and is still didn't work. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Found out it only had a One Year warranty! Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. I want it replaced or repaired. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. The refrigerator completely stopped cooling 1 year and 5 days after purchase. I do not think that 22 month of used is he live time fort that part. LG wants to pass along the fault to the place of purchase. I need to prove this is a larger issue then just me! Well this lady has learned a valuable lesson. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. My Kenmore Elite 74015 30.6 cu. How annoying for a $3000 refrigerator! Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Can't believe they are getting away with this issue. It is now 5th year, and I give up. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? The agents sound very rehearsed and appear to experts at not solving your problems. I purchased Kenmore elite french doors freezer on bottom. We put a thermometer in the fridge and freezer. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . We purchased our Kenmore Elite 7/18. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. Simply outrageous will never by LG anything again. Repairmen recommended Whirlpool family of products but next time I will do even more research. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." #2. I have bought Sears appliances ever since we got married. Purchased a Kenmore Model # 72595 in 2018. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. 1000 dollars to have it fix. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Don't buy LG. After numerous calls, no one would touch it. This mode is navigated by pressing two buttons on the display panel. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. My daughter bought a Bottom Freezer Refrigerator 12/2017. LG inline compressor failed 12/21. The Reason for the Kenmore Refrigerator Not Cooling. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Emergency electricity shut off, food spoiled. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. They cannot give you a set time. 2. I am highly disturbed by this. I thought we shopped and bought a product to last and had good reviews. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. Cannot reach Sears or the manufacturer. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. I don't have the money. Kenmore - kenmore elite model 795.74043.412 Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Purchase in July 2017. Now a cooling issue. I purchased my frig Feb. 2015. They told me to call Kenmore. This Refrigerator quit working on 2/23/19. Now it's July, 2018. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. condenser and compressor. Woke up today to find ice maker leaking. Pure frustration! The average refrigerator lasts about 14 years, give or take. Sears / Kenmore Elite Refrigerator I would love to join in the future lawsuit!! When you call Sears they just put you on hold. Model Number: 21Cu.Ft. It will not hold a charge of freon. Estimate he gave me for parts and labor is $1,100. Still no refrigerator. External Dimensions. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. The ice maker stopped working; fridge is no longer cooling. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Bad compressor, evaporator, condenser. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Compact Refrigerator - Black. We purchased our Kenmore Elite in June 2017. After reading everything I can find on internet, I think Im screwed! For a new refrigerator every year, someone has to take responsibility!!!!! Purchased Kenmore Elite with LG compressor lasted 2.5 years. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Had repair man come to my home which told me that we have a Big Freeon leak. I would like help from anyone this was a 3500.00 refrigerator. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. ft. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. compressor/sealed system has failed. My model number does come up as being one of the recall models. For nothing! Purchased a kenmore elite i (795 .7283. Please include me in the class action. We are retired and just dont have that much to waste on them. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. We contacted sears and was told that our warranty had expired. Share the good news, like us, and tweet. I have model number LMXC23746S. 18 months old, ice maker, and compressor have stopped working. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. But waitcalled sears for repair and I get Mar 22!!!!! On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. 7/2022 stopped cooling and freezing, completely. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. It's only 3 1/2 years old. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. I guess the code it for the freezer a defrost sensor. Kenmore kept saying Warranty and I kept saying Recall. He removed the drawer, used a hairdryer to melt the ice. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? The fridge stinks and we have lost over $1000 of food. I had no idea the problem with these compressors was so bad and for so long. Purchased 5/10/13, and we have had to go purchase another refrigerator. I have call several times. I will continue to search for submitting a proper claim. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Fingerprint Resistant. Our fridge was no longer cooling on October 22. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Plugger Refrig in thinking it would start working. It started making noises off and on, getting more frequent. No one ever did. Kenmore Refrigerator Reviews I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. 795.74023.411 Kenmore Elite fridge not cooling - ApplianceBlog My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. This kind of money is not disposable. I have photos. How can I get in on this lawsuit. And its sounds like its going to be not cheap to fix it! Have not seen this # in previous recall notices. Not to mention tech said it would be over a month before they could come back to replace it. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Most have 5 or 10-year warranty, but not my model #795.7249.11. Repair would over $800, even with compressor part replacement covered. Our 4 1/2 year old Kenmore Elite just stopped working. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. First ice maker, then freezer, then frig. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Add me to the Class action lawsuit. This fee was $130. Was told there was nothing that they could do. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Besides having ruined food and a big mess to clean up I am now with a useless appliance. My french door kenmore elite is 2 years old. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. He determined the compressor is not functioning and needs to be replaced. I will never buy another LG product or recommend it to anyone. Through the model number he determined it was made by LG in South Korea. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. I was informed by the technician I had an LG and not a Whirlpool. Kenmore Refrigerator Compressor Not Running - How to Fix. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. The compressor is still covered, but they want over $400 to fix it. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Took 3 repair calls to fix no parts untrained tech. I will never buy LG or Sears appliances again. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. It is just ridiculous how much I have had to go through to get a technician. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Of course, the food all thawed and spoiled. Kenmore 795.7105 Specs | Find My Specs Set up the system and said there is no pressure. We were told this is a bad compressor by LG. Purchased a Kenmore Elite in December 2018. Isn't that convenient. The repair man told me that he had those model with the same problem for that year. They said we had the door open too long the day prior. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Sounds like not worth it. My LG refrigerator Went out the compressor is bad. These two businesses are crooked!!! I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. I don't have this kind of money to spend a a repair. Is this covered under the recall? I have the same issue as many of the above individuals. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. I am living on social security and have very little extra money to cover these repairs to my refrigerator. The conclusion we came to he didn't want to change the Compressor. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. According to Sears the compressor is still under the manufactures warranty. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. LG has scheduled repair FOUR days from now. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. Wow. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. The ice maker broke within months and they fixed it. Thank God we have a home warranty! I would gladly push this refrigerator to the curb. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. replaced the compressor and $959 dollars later it started to cool down again. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? The sell crapy items and don't offer support. Release # 03-533. The Kenmore Elite 30.6 cu. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? I have thrown more food away in the past year, limping this thing along. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! So now how do we file for the lawsuit. Had it four year now having that problem. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Sears Kenmore refuses to honor the warrantee specified in my owners manual. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty.
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