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Telephony solutions are critical in situations such as: TeleTime IP presents a complete and integrated IVR solution for these and other telephonic needs. To unlock a user account, clear Account Locked. Require a password change when the person dials into the telephony system following an employee download from the Timekeeping application. For example, to do this inChrome, right-click a component from the Main Menu and select Open Link in New Tab, then right-click another component from the Main Menu and select Open Link in New tab, and so forth. In this candid conversation, Pat Wadors and Johnny C. Taylor, Jr. explore how anyone can have an impact on the workplace and the world, leadership title or not. See Also: Job Show details. Review, and optionally resubmit, transactions for one or more TeleTime IPservers. If the same e-mail address is used for multiple employees, be aware that anyone with access to the e-mail address entered here could potentially access accounts they may not have privileges to by using the Reset Password option at login. When the app asks for a tenant URL, you must use. Select the check box next to the telephone number if the number is an SMS number. At the top left corner of the home page, select the Menu Icon: Make sure at the top you are on HR Actions tab and then select Start next to Personal Information Update. Configures the call options that a user will be offered after dialing into the TeleTime IP telephony server. Enable your users to be automatically signed-in to Kronos Workforce Dimensions with their Azure AD accounts. Weve had tremendous success with UKG as our partner of choice., Pro [provides] quick access to data that can help our business .. For example, select. When remote sites have a low, or no, cellular signal and slow network connectivity. If you are adding a new account, select Add. TeleTime IP IDs have meaning only to the TeleTime IP server; they have no meaning in the timekeeping application. To allow telephony employees to enter any item whose name contains alphabetic characters, because data entry into TeleTime IP must be numeric. With UKG, Crocs is unifying workforce operations across its global enterprise and delivering efficiencies to its corporate, retail, and distribution center locations worldwide. Configures schedules that enforce time-of-day restrictions for the transactions and inquiries a user can perform. Kronos SaaShr, Inc., a UKG Company (NMLS ID#1698726) provides money transmission services on behalf of UKG Inc. customers and in connection with certain UKG products. TeleTime IP user profiles are defined from the UDMmain menu at. If updating FEDERAL tax form, click Federal W-4 form. Upcoming advancements in artificial intelligence (AI) are exciting to read about. For access to Account Locked, Lock out access control must be set to Allowed in your Function Access Profile. Get up to speed with the latest in- and outside of work. To access the Main Menu components in the suite, clicktap Main Menu. Look to your future. Access to this environment is limited to authorized support staff. Only pay codes and work rules that have an alias defined are downloaded to the TeleTime IP Server. When the number of devices or computers that would be required to support timekeeping transactions for the company or organization are cost-prohibitive. Depending on the selected context (timeframe and Hyperfind A search engine that filters and selects groups of employees through queries that specify conditions or locations (criteria). info@ukg.com All rights reserved. However, if the employee IDs include letters or other non-numeric characters, you must select a different identifier because the TeleTime IP server requires a numeric user ID. Creates lists of phone numbers that users can or cannot use to dial into the TeleTime IPtelephony server. Use the Pay Statements screen to view both recent and historical pay statements. Defines a set of alias mappings for pay codes, work rules, cost centers, labor entries, and transfer definitions. The page also displays the login ID that a person must use when logging into the telephony system. After you log on to the system, clicktap Main Menu to display the Main Menu. Download configuration data to the server. Enter OTP (Check your email for a message from mykronos.com with the subject "Your one-time system password." ) Example: A labor entry named 30987 in the Timekeeping application is assigned the alias 37 in TeleTime IP. A container that provides navigation or . Then enter your user name (UBIT 1st portion of your UB Email Address) and password (same as your UB password) on the logon page. Using TeleTime IP, employees can perform such transactions as entering a punch or time stamp; checking their schedules; checking their accruals; or entering job, work rule, labor category, and cost center transfers. Key areas of a Pay Statement (screenshot below) are as follows: If you are an active employee, you may access your W2 by: If you are a terminated employee, you may access your W2 by: This will bring you to a new page, where you will be on an organizational chart and you need to switch to the Documents tab on the top left. Every page that opens in a new tab or a new window always opens in its default context. Bad request error. Allows administrators to create and assign function access profiles that control access to TeleTime IP functionality, designate TeleTime IPemployees who can dial into and perform transactions on the TeleTime IP telephony server, establish aliases for TeleTime IPtransactions on the server, and audit TeleTime IP events. Here's what employers need to know. Manager >Common Setup > People Editor > Devices Group > TeleTime IPview, Manager > Common Setup > Universal Device Manager > Universal Device Manager Setup, Manager > Common Setup > Universal Device Manager > TeleTme IP Setup, People Information > Employee Information, People Information > Devices > Device Information, People Information > Devices > TeleTime IP, Pay Policies > Pay Codes >Pay Code Definition), Business Structure Setup > Labor Category Entries, Business Structure Setup > Jobs and Business Structure, TeleTime Configuration > Job Alias Assignment, Workforce Manager > Common Setup > Universal Device Manager > Universal Device Manager Setup, Configuration > TeleTime IP > TeleTime IPConfiguration > User Profiles, Pay Policies > Pay Codes > Pay Code Definitions, TeleTime IP aliases in setup applications, Access to the TeleTime IP configuration functions. For example, you can open the Schedule Planner and Employee Timecards pages in separate tabs within the same browser window or you can open them in separate windows. All TeleTime IPaudit types begin with the string "TeleTime IP". When you have determined which ID TeleTime IP employees will use to logon to the telephony system, use the TeleTime IP page of the Devices section of an employee's People Information page to: Timekeeping data related to this person will be exchanged only between the Timekeeping application and the TeleTime IP server if the person is designated as a TeleTime IP Employee on this page. Restricted User When selected, restricts the user to their Learning Path only. These features include: Timekeeping: Kronos Dimensions automates the process of tracking employee hours worked, including overtime. Options for Kronos assistance are as follow: Functional Request (How To Do's): Call 832-393-8900 Technical Request (Can't Do's): Submit a Request via Self-Service at: help.houstontx.gov. You must create aliases for pay codes in order to use them in TeleTime IP, even if the pay code names are numeric. If all TeleTime IP users have badge numbers, badge numbers would be another logical choice for a user ID. If configured, you can enter Romanized and phonetic full names, which help employees recognize and pronounce unfamiliar names in multi-national environments. If you are looking to update an existing account, click the three dots and select Edit. We build meaningful relationships with our customers to deliver exceptional value and, more importantly, confidence. The table also indicates the frequency at which each event is automatically run, as well as whether the event can be manually run by means of the Download to IVRaction in the TeleTime IPServer Configuration page and the TeleTime IPServer Details page. Use the TeleTime IPServer Configuration page to: Use the TeleTime IPServer Details page to: Use the TeleTime IPConfiguration page to configure the following items: Defines a profile that collects all TeleTime IPconfiguration building blocks. The TeleTime IP ID can be selected as the ID with which employees log into the TeleTime IP server. We think youre pretty special when youre a UKG Customer. Step 4: Additional Money withheld. If multiple manager roles are enabled, the Function Access Profile and Display Profile for managers display (with the profiles for the manager's default role) in the Access Profiles section, but are controlled in Manager Role-Assignments. If the combination of user ID and password is not valid, the TeleTime IP server prompts the caller to try again, disconnecting the call after the caller has reached the retries limit. Assign a Process profile to an employee or manager. To view the document, select the Download icon all the way to the right of the document, this will download the document for you to review. Require password change at the next logon, Primary Job, Primary Labor Category, and Effective Date, Administration > Application Setup > Access Profiles > Function Access Profiles, Administration > Application Setup > Display Preferences > Display Profiles, Administration > Application Setup > System Configuration > Locale Policy, Administration > Application Setup > System Configuration > Notification Profiles, Administration > Application Setup > Common Setup > Delegate Profiles. Account Locked is not available when Account Lockout is set to disabled in the user's Logon Profile. The Process profile enables the use of Actions or My Actions (for example, time-off requests Request subtypes that employees use to request time off for vacation, illness or recovery, appointments, personal time, or other absences. Follow your browsers prompts to save the pay statement PDF to the destination of your choice. Custom Domain https://domain.my.salesforce.com ContinueBack Log In with a Different Username Log In . Loading. The Devices > TeleTime IPsection of an employee's People Information page provides options to designate the employee as a TeleTime IP Employee, specify a TeleTime IPUser Profile for the employee, and require a password change at the employee's next login to the telephony system. The default number of custom fields is 10, but may be increased if needed. Save the file to the location of your choice using the appropriate method for your browser. Once all required information is completed, hit Save and Submit at the top right. User Name Password. Logging into Kronos as an Active Employee Log on to the Workforce Dimensions Website To access Workforce Dimensions, enter https://sunybuffalo-sso.prd.mykronos.com/ in a standard browser. Create aliases for the following reasons: Note: You must create aliases for pay codes, work rules, and cost centers to use them in TeleTime IP. When a company needs to know where employees are when they. When initially setting up the TeleTime IP server, the administrator copies the contents of this property to Root Endpoint parameter in the UDMsection of the server's IO Settings configuration page. Note: Although the TeleTime IP Alias field requires digits, the field is interpreted as a string. Unlike traditional HCM solutions, we anticipate people's needs, beyond just work, and thoughtfully adapt to meet them. Assign a Process profile to an employee or manager. Loading. Discover the latest in workplace ideas and innovations. Specify information customized for your site. Transactions that do not involve inquiries can be performed even when the timekeeping application is offline. Also, if the employee IDs are very long, you may want to select an ID that will be less burdensome for telephony users to key in. You can enter up to three telephone numbers. Give your people the power to achieve the extraordinary. Select either Employee ID, Badge ID, or TeleTime IPID. The Process profile enables the use of Actions or My Actions (for example, time-off requests Request subtypes that employees use to request time off for vacation, illness or recovery, appointments, personal time, or other absences. Only work rules that have an alias defined are downloaded to the TeleTime IP Server. Time spent making personal requests or reviewing your personal records is not time worked. When this happens, an error message indicates that they exceeded the maximum number of logon attempts and directs the user to reset their password. Step 1 (b) Social Security Number Manage your accounts in one central location - the Azure portal. International Students MUST select NRA in the drop down box of Step 4. Workforce Dimensions 101: Everything to Know. UKG Dimensions. But what will automation mean for compensation managers? In this case, if users forget the numeric code they will still be able to figure it out with the alphabetic code. A UKG recruiter shares their top tips and tricks to get hired in 2023. Examples of labor category entry aliases: Note: Although each labor category entry alias must be unique among the labor entry aliases for a particular labor category, you can reuse an alias for a pay code, work rule, or cost center. To open multiple pages from a page that has no context (Home, for example): To open multiple pages from a page that has a specified, non-default, context: To synchronize saved changes among different opened pages: When you change a page that could impact the information on other opened pages, the information does not update automatically. Select this property when, for example, multiple employees at a job must punch simultaneously. Note: Account Locked is not used when a user is locked out for unsuccessful logon attempts (as defined in the users Logon Profile). ), the behavior of each new tab or window is as follows. Here are three ways to find your emotional north star. Eventide Senior Living Communities uses UKG solutions to engage staff and streamline workforce management and HCM, cutting PBJ reporting time by 99%. UKG Dimensions. Think tank that helps organizations drive performance by addressing HCM and workforce management issues. Step 1 (c): Single or Married filing separately, Married filing jointly (or qualifying widow(er)), Head of Household. that are in the profile. 4 hours ago Web To go to your company's login page, enter the custom domain name. The Seattle Kraken uses UKG Pro to automate its diligence around DE&I, saving HR substantial time and giving HR confidence the information is 100% accurate. The cloud-based Dimensions solution can handle everything from timekeeping and scheduling to analytics and reporting in even the most complex industry or company. TravelBrands saves $150,000 in its first year with UKG and achieves a 50% reduction in manual processes as well as a 10% decrease in employee turnover. The security type is defined in the g lobal.wivr.useridtype system setting. To log into Kronos as a terminated employee you will need to follow this link. Single, Married, Married but withold at a higher single rate The form year indicates the year for which the form was issued. Note: For security purposes, the e-mail address entered here should only be accessible by employees with privileges for this account. UKG is able to do that and is part of our overall IT strategy.. Selecting the SMS check box enables the system to send SMS messages to one of the phone numbers listed. Feel the pulse of the day. For example, Regular = REG = 734, Vacation = VAC = 822, Sick = SCK = 725. Make it easy for your people to bring their best selves to work. With its full-suite UKG solution, First PREMIER Bank and PREMIER Bankcard is increasing efficiency, saving time and money, and improving the employee experience. Defines a combination of job entries, work rule entries, cost center entries, or labor entries that represent a labor transfer in the timecard. While the life portion of the work-life journey is largely out of employers control, there are five significant steps employers can take to help ease pressures on women with the aim of providing more equity and support for everyone. Prerequisites Assign a TeleTime IP user profile to the person from the drop-down list. Thats why we build products designed to inspire your people and your organization to grow and thrive. A form will generate populating your information, the lines you may need to update are: Then enter your user name (UBIT - 1st portion of your UB Email Address) and password (same as your UB password) on the logon page. To update your taxes, you want to click the Withholding option. Just keep in mind that the TeleTime IP server accepts the numeric input, not the alphabetic data. Note: Passwords are optional; callers do not need passwords to access the system. You will log in using your UBIT and your default password will be Kronos1234! If you need additional custom field labels, go to Application Setup > Display Preferences > Custom Field Labels. This will allow you to enter your password (the default should be the last four digits of your social security number) and will electronically sign the document. You must create aliases for cost centers in order to use them in TeleTime IP, even if the cost center names are numeric. It also allows you to specify a TeleTime IPIDfor the employee. Student, Staff; The USNH Single Sign-On link to log into UKG Dimensions (formerly Kronos) for all USNH/UNH. To set up and monitor the TeleTime IPconfiguration, an administrator must be assigned a function access profile (FAP) that makes the TeleTime IP configuration option visible from the UDMmain menu's Configuration entry. You are accessing the Workforce Ready application hosted by Kronos Incorporated. If the same employee has their manager capability reinstated, then all of the manager related sections are available again, their previously saved roles are reinstated, and Function Access Profiles and Display Profiles are managed from Manager Role-Assignments. UKG Pro Ranks Highest in 2022 Gartner Critical Capabilities for Cloud HCM Suites for the North American Midmarket Use Case. The crewclock feature allows multiple punches to be entered during a single phone call with each punch bearing the timestamp of the initial call connection. For example, TeleTime IP users enter hours into four pay codes, so the administrator creates single-digit aliases for them: Regular Day = 1; Vacation = 2; Sick = 3; and Holiday = 4. Contacts Human Resources. We chose UKG to manage our entire employee lifecyclethe results have been magnificent.. Assigns numeric aliases to jobs so that TeleTime IP employees can perform job transfers when they are dialed into the TeleTime IPserver. Note: Although each pay code alias must be unique among the pay code aliases, you can reuse an alias for a work rule, labor category entry, or cost center. Simplify recruiting, onboarding, self-service, and benefits administration. Find the product that best fits your needs. Federal W-4 Form: You can add or modify information for a specific person in the text box next to each Additional Information field. An example form is shown below. With over 70 years of expertise with BOTH people systems and systems of work, no one knows people and how they work better than UKG. Only categories and links that you have access to are listed. An alias is a numeric TeleTime IP code that maps to to a pay code, work rule, labor category entry, or cost center. Interactive Voice Response (IVR) is a telephony technology that allows a user to access or enter data by touch tone telephone. One way to make aliases easy to remember is to abbreviate the name of an item and then assign the numbers of the telephone keys that are associated with the letters in the abbreviation. The Main Menu lists the components to which you have access in these categories: The page that is presented to the user upon login, which contains the tiles that let the user access or navigate to common tasks. How To Reset a User Account Password (Employee): NOTE: If your company uses Single Sign-On (SSO) / third party identity provider (idP) for password management, please contact your UKG Dimensions System Administrator / Internal IT Department for further assistance. You must create aliases for work rules in order to use them in TeleTime IP, even if the work rule names are numeric. Key areas of the Pay Statements screen (screenshot below) are as follows: To view and print a PDF of an individual pay statement, download it first. As a result, values such as 01 and 001 are both acceptable and unique. Some options might be Benefit Plan Summaries, Employee Handbook, the Union Contract. Continue opening the pages that you need to work with simultaneously. This will bring you to another screen and should automatically be on the Forms page. When accessing this information, you are required to maintain the security, availability and . UKG Dimensions Directory Services. Log into Kronos at https://sunybuffalo-sso.prd.mykronos.com/ using your single sign on with your UBIT and password. If they are rejected there will be a notification of why, for you to resubmit the form fixing the issues. Create and manage an engaged workforce with Kronos solutions. When a user dials in, the TeleTime IP server prompts that user to enter a user ID, then a password. Review, and optionally resubmit, transactions on the TeleTime IPserver. Note: If an employee has their manager capability removed, then all manager related sections in People Information are removed and the Function Access Profile and the Display Profile become active in the Access Profile section. Open multiple pages in separate tabs or windows, for example, open the Schedule and an employee timecard. The details of the dates, such as default dates, are configured in Accruals setup for an individual employee. ALL PRODUCTS Business Needs Workforce Management Time and Attendance Employee Scheduling Absence Management Labor Activities Analytics Human Capital Management Benefits Administration When you log on to the system, the Main Menu displays along the left side of the screen. ), based on the process templates A file that automates and directs the flow of a business process. Defines set of phone numbers, from which the user dials into the TeleTime IPserver, that have been mapped to transfer definitions, this enabling an automatic transfer transaction. View and monitor server activity and messages. We have a product to fit your needs regardless of your organization's industry, size, or location. A new window will come up and you will select Add for which withholding form you want to update: To override a given date, select a date in the Override Date column. Kronos Workforce Dimensions is a time and attendance, HR, and payroll solution from UKG (Ultimate Kronos Group). After you log on to the system, click Main Menu to display the Main Menu. Kronos Dimensions offers a comprehensive set of features to help you manage your workforce. The Audit Report in the timekeeping application logs information for changes to certain TeleTime IP values. All data within this environment is classified as Confidential. The following system events have been added to UDMto support TeleTime IP downloads to the TeleTime IPserver. The system is accurate and compliant with state and federal laws. This wil bring you into a screen where you can view all documents that have been uploaded relating to you. Otherwise, they see all KnowledgePass courses. Note: By default all TeleTime IP events are disabled and must be enabled when the TeleTime IP functionality is in use. If adding a new account, you must enter the bank account type, how much money out of your check you want to go into the account, the account number, and the routing number. Allows a manager to access an employee's TeleTime IPconfiguration in People Information, Allows an administrator to see and use the, TeleTime IP ID, which can be assigned on the, To allow a manager access to an employee's TeleTime IPconfiguration in People Information, set the, Assign a TeleTime IP user profile to that person.