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For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. Join to apply for the 2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Lamentamos So, why does it take so long to train people to answer phone calls? This is a 60-minute interview with our APAC head of Bloomberg Customer Support. Caso continue recebendo esta mensagem, As one of the largest datasets on the Terminal, managing Fixed Income data in an accurate and timely manner is key to service our clients. 106537. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Discover the latest happenings at Bloomberg, across our business and around the globe. Enter the email address associated with your account and we will send you a new password. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Discover the latest happenings at Bloomberg, across our business and around the globe. You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. las molestias. Locations Companies For Employers Amazon Jobs News Login 2023 Bloomberg Customer Support Representative - French, German or Portuguese speakers You can find your account representative on your Terminal panel by pressing the Esc key. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. 2023 Bloomberg Finance L.P. All rights reserved. Were committed to building a diverse and inclusive workforce. Dress professionally, even for video interviews. Bloomberg check . We transformed the financial markets in 1981. Salary Search: 2023 Bloomberg Customer Support Representative - Portuguese Speaker salaries in New York, NY; See popular questions & answers about Bloomberg; Solutions Engineer - Environment Support Solutions. Youll never stop learningwell invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Use your LinkedIn account to access your profile. Enter the email address associated with your account and we will send you a new password. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. We are sorry for the inconvenience. Please let us know if you require any reasonable adjustments to be made for the recruitment process. Possible Range. Industry-standard and bespoke benchmarks across asset classes. The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Understand the various work-flows and parameters that affect the index data. Would you like to review them now? Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. Were committed to building a diverse and inclusive workforce. Job Description. Secondly, the company really cares about its clients. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. The second interview was 1h long with 2 managers, general questions again for the 1st half . Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. ParallelDesk. Submit to the 24/7 support desk via live chat on the Terminal. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. Bloomberg Professional Services connect decision makers to a dynamic network of information, people and ideas. Posted Aug 17, 2022 - Requisition No. Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. Experience Positive 69% Negative 11% Neutral 19% You will first be onboarded with a Training program to build the foundation of Bloomberg knowledge. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. On call. All phone calls are routed randomly to any available representative globally based on the language. Als u dit bericht blijft zien, stuur dan een e-mail We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Youre a solution-provider, with a real passion for providing platinum customer service and thrive on being on the front line, handling customer calls. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? An email has been sent to containing a link to reset your password! Based on 35 salaries posted anonymously by Bloomberg L.P. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. You have one or more applications created by recuiters on your behalf. ein Mensch und keine Maschine sind. Bloomberg is a disability inclusive employer. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . We will trust you to: Please read our full terms & conditions before applying. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. 2023 Bloomberg Finance L.P. All rights reserved. Stay connected with us and be among the first to learn about new job opportunities. Provide thoughtful examples and dont be afraid to ask questions. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. This is a great opportunity for graduates of finance, accounting, economics or a related discipline to begin their finance career with us. 114320. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Silence your phone and make sure your environment is free of distractions. Posted Feb 7, 2023 - Requisition No. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. All representatives are at least bilingual, some are even trilingual. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. View Steve Conley's business profile as Customer Service Representative at Bloomberg. Real-time data, unparalleled news and research, powerful analytics, communications tools and world-class execution capabilities. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Bloomberg is a global information and technology company. Stay connected with us and be among the first to learn about new job opportunities. Join or sign in to find your next job. Posted Aug 17, 2022 Requisition No. Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. Lamentamos pelo inconveniente. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. But at the end of the day, all of these are parts of the most precious experience, and I am as passionate and eager like I was on day one. Bloomberg L.P. employees rate . Get a free, personalized salary estimate based on today's job market. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. 30d+ The Company does not provide benefits directly to contingent workers/contractors and interns. Independent but also trustworthy within <br>challenging settings | Learn more about YuJin Kang's work experience, education, connections & more by visiting their . Know Your Worth. Focused on customer service, result-oriented, pre- and post-sales support, ability to work in cross functional teams and international exposure. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Were committed to building a diverse and inclusive workforce. 188 Bloomberg Customer Support Representative jobs available on Indeed.com. I work in both a team environment and individually to overcome difficult situations. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. We are seeking a number of highly motivated individuals to join our team on a 6 month temporary contract. Global Customer Support Representative in Worcester Park: 32,713. Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. We understand what our clients do and the products they use, which allows us to quickly troubleshoot issues no matter where in the world they are. Enter the email address associated with your account and we will send you a new password. Check your inbox for a link to activate this alert. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. Se continui a visualizzare Roles are also available on other regions use the drop down menu to see programs where you live. Apply if you think we're a good match. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Interestingly enough, new hire class may find something different in their curriculum, because clients needs are constantly changing and so are our solutions. Global Customer Support Representative in Radcliffe: 32,713. We are a truly global business with a truly diverse workforce. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. Bloomberg is an equal opportunity employer and we value diversity at our company. The Company does not provide benefits directly to contingent workers/contractors and interns. ), A demonstrated interest in Finance and / or Technology, Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team, An interest in progressing a career within Bloomberg, Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Start full time role in July (24th) or September (18th) (2023), Occasionally work weekends or on a bank holiday (weekday off in lieu). Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. The BCS training program, spanning nine weeks, encompasses instructor-led sessions, guided activities, coaching and application. I interviewed at Bloomberg L.P. (London, England) in Mar 2022. With over 19,000 positions in 176 locations we offer a world of opportunities. Would you like to review them now? Its about discovering your interests, identifying your key strengths and pursuing your career accordingly. Get premium, high resolution news photos at Getty Images Bloomberg runs on data, and in the Data team we're responsible for acquiring it and providing it to our clients. 67 jobs - Page 1 of 5. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. Learn more about the application process or click below to apply. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. Surprising. Search jobs. Things to consider before your interview: Do you have any relevant experience that can help support the following competencies? Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! Your recruiter will advise which scenario is applicable to you. There will be a roleplay session during the interview to assess your potential for delivering good customer support. To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. Some related job titles areCustomer Service Specialist salaries with median pay of $41,669,Customer Service Associate salaries with median pay of $38,241,Call Center Representative salaries with median pay of $35,971,Financial Services Representative salaries with median pay of $59,658. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Princeton, NJ 08543. With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies. Be prepared for scenario-based interview questions/roleplaying youll be asked to act as a customer service representative. Position: 2023 Bloomberg Customer Support Representative - Italian Speaker<br>Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Advanced valuation techniques and derivatives analysis. The sun never sets on the worlds financial markets. Check your inbox for a link to activate this alert. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. And we never stopped. Transparency in the office is literally visible from the open desk layout, glass-walled conference rooms to the zero offices; this physical space creates an environment for openness that I felt every day. 2022 New Grads - Customer Support Representative LinkedIn Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. And we never stopped. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Get started with your Free Employer Profile, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,184 per year in United States, The Ultimate Job Interview Preparation Guide. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Congratulations on progressing to the business interview for Bloomberg Customer Support! Your motivation and the reasons youre interested in the role, and how it fits into your long-term career goals. Purposeful. Purposeful. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. real person. 2023 Bloomberg Customer Support Representative - German or Portuguese speakers 3+ months ago London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. And we never stopped. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days. But thats Bloomberg. I am still not perfect in handling difficult situations; still not sophisticated in building my career network; and still feel fearful about all the uncertainties in the future. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. The sun never sets on the worlds financial markets. We hire for a variety of training classes over the course of the year. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Exciting. To prepare for it, we recommend that you familiarize yourself with our. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Bloomberg L.P. Si vous continuez voir ce Ci Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Based on 35 salaries posted anonymously by Bloomberg L.P. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. The sun never sets on the worlds financial markets. Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Bloomberg Support Review Global Customer Support Representative (Current Employee) - New York, NY - January 12, 2018 Indeed Featured review Pros: - health benefits - flatline structure - dynamic days - commitment to philanthropy Cons: - career mobility - management support and commitment to career development Was this review helpful? You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. They reinforce one another. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. *Please note that this process may differ slightly across roles and regions. As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. verdade. Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. The estimated base pay is $40,667 per year. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology View Company Profile The Company: We also have a project team that collects and analyzes call data every day to monitor trends in client needs. 2023 Bloomberg Customer Support Representative - Portuguese Speaker New York, NY $62K (Employer est.) The first is that Bloomberg has a fascinating business model especially for those with limited prior exposure to the financial industry. Surprising. Please help us protect Glassdoor by verifying that you're a inhouse . The referenced salary range is based on the Companys good faith belief at the time of posting. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App. Customer Support Representative in Rotherham, England: [salary]. If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. Please read our full terms & conditions before applying. Wir entschuldigen uns fr die Umstnde. Skip to Main Content. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. Bloomberg is a disability inclusive employer. 2023 Bloomberg Finance L.P. All rights reserved. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Or use your LinkedIn account to create and pre-fill your profile. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Stay connected with us and be among the first to learn about new job opportunities. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. I truly believe that company culture is one of the most important aspects that anyone should consider in their work life. This is a 60-minute interview including two sessions. naar Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. The estimated base pay is $66,404 per year. Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions.